Terms and Conditions

TERMS AND CONDITIONS: SURANA FASHION The Terms and Conditions contained an Agreement regulating of our relationship with Surana Fashion.

Please read this carefully. You are advised to regularly check for any updates to the terms and conditions from time to time. suranafashion.com may add to or change or update these Terms of Use timeto time. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

Any clause of terms and conditions if deemed invalid , void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

In Details
“Agreement” means the Terms and Conditions (T&C) contained herein under the suranafashion.com in brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

“Site” means the suranafashion.com owned and founded by Pradip Surana, which provides a venue to the users of suranafashion.com in to buy the products listed / displayed at suranafashion.com.

“User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale by suranafashion.com by placing its order on this Site.

“Product’s” connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

Online Purchases:
This Website is only a venue where Users may meet and interact with us for their purchase of product and transactions. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery related to products and services including after sales services related to products and services, etc., over which the we have complete control and the same may be subject to change.

The agreement between you and suranafashion.comy is subject to the following terms and conditions:-

  1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of suranafashion.com you agree to be bound by the Terms and Conditions.
  3. All prices are in Indian Rupees
  4. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
  5. In a credit card transaction, you must use your own credit card. suranafashion.com will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.
  6. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.
  7. Usually all orders are processed and shipped within minimum 7 working days. if the user address located at out of West Bengal then shipping may longer, within 10 workingdays to 15 working working days.
  8. The Products shall be subject to manufacturer’s terms and conditions for warranty, service and maintenance, and Our Company does not accept any responsibility for the same. The Company also does not accept any responsibility for the usage of the Products by the User.
  9. suranafashion.com will only accept products returned if any manufacturing defect is reported within 7 (seven) days from receipt of product.

[Please note: unstitched border, Zari, saree or anyrpduct discoloration due to use or reaction with any liquid like acid, water, etc. or even sweat is not covered as manufacturing defect. Loosened design elements, not restricted to sequins, patch work and like of the same are also not covered under manufacturing defect.

suranafashion.com will not accept any returns if the saree is not perfectly folded as during the time of sale even if there is a manufacturing defect.]

  1. Actual product dimensions may vary from the image shown.
  2. Any attempt by a User to deliberately damage the Site or undermine the legitimate operation of the Site is in violation of Criminal and Civil Laws and should such an attempt be made, Company reserves the right to seek damages/injunction from any such User to the fullest extent permitted by law.
  3. The User agrees to provide authentic and true information. suranafashion.com reserves the right to confirm and validate the information and other details provided by the User at any point of time. 
  4. Once product and its accessories has been customized customer cannot return product or claim for any refund.
  5. In the event of non-delivery of the products to the customers, suranafashion.com liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.
  6. suranafashion.com liability to any claims will only be up to and limited to the cost of the product units in question.
  7. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account or will be paid through cheque.
  8. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
  9. suranafashion.com expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of suranafashion.com or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to ammk.in. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of suranafashion.com You may not modify, distribute or re-post anything on this website for any purpose.
  10. The suranafashion.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Surana Fashion. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
  11. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use.
  12. You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, suranafashion.com shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
  13. You agree to defend, indemnify and hold harmless suranafashion.com, its employees, founders, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to suranafashion.com but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
  14. This User Agreement is effective unless and until terminated by either you or suranafashion.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this site. suranafashion.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to suranafashion.com. Upon any termination of the User Agreement by either you or suranafashion.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise.
  15. All the information regarding the products listed is taken from the company’s website & company’s catalogue. Some specifications are subject to change without prior notice.
  16. Partial delivery of product needs to be reported within 7 days of receipt of the product